Refund & Cancellation Policy

Last updated: 9 October 2026

Our products are digital downloads that are delivered instantly and cannot be “returned”. For this reason, all sales are final and orders cannot be cancelled once payment is complete.

When we do refund

• You were charged more than once for the same order.
• You did not receive the product and our support team could not deliver it within 7 days of your request.
• The product files are inaccessible and we are unable to fix the issue.

How to request help or a refund

Email support@skillmasterdigital.shop within 7 days of purchase with your payment ID and a short description of the issue. We reply within 2 business days.

Approved refunds are issued to the original payment method through Razorpay and typically reach your account within 5–7 business days, depending on your bank.